Cambodia Institute of Technology and Agriculture (CITA) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.citatvet.edu.kh or engage with our services and programs.

1. Information We Collect

We may collect the following types of personal information:

Identity Information: Full name, date of birth, nationality, and gender.
Contact Information: Address, phone number, and email address.
Academic Information: Educational background, qualifications, and program enrolment details.
Technical Information: IP address, browser type, and pages visited when you use our website.
Communication Records: Messages or inquiries you send us through contact forms or email.

2. How We Collect Information

We collect information in the following ways:

When you fill out an application or registration form for our programs.
When you contact us by phone, email, or through our website's contact form.
When you subscribe to newsletters or request information about our courses.
Automatically through cookies and analytics tools when you browse our website.
From third parties (such as referring partners or institutions) only when you have given them permission to share your data with us.

3. How We Use Your Information

CITA uses the information we collect to:

Process applications and manage student enrolment.
Communicate with you about your application, program progress, or events.
Improve our website, services, and educational programs.
Comply with legal obligations under Cambodian law, including requirements from the Ministry of Labour and Vocational Training (MLVT).
Send relevant updates about programs, scholarships, and institutional news (you may opt out at any time).

4. Sharing of Information

CITA does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With government agencies such as the Ministry of Labour and Vocational Training (MLVT) as required by law.
With accreditation bodies for certification and quality assurance purposes (e.g., ISO 9001:2015).
With trusted institutional partners for the purposes of student placement or internship programs, with your consent.
When required by a court order or applicable Cambodian law.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies to remember your preferences, analyze website traffic, and improve our services. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Student academic records are retained for a minimum of seven (7) years following graduation or program completion.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data, subject to legal retention requirements.
Withdraw consent for communications at any time by contacting us.

9. Third-Party Websites

Our website may contain links to external websites. CITA is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.

10. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding your personal data, please contact us:

Cambodia Institute of Technology and Agriculture (CITA)

No. 82, Street Veng Sreng, Damnak Thum 5, Sangkat Stueng Mean Chey 3, Khan Mean Chey, Phnom Penh, Cambodia

Phone: +855 99 963 333 / +855 77 963 333

Email: info@citatvet.edu.kh

Website: www.citatvet.edu.kh

We aim to respond to all privacy-related inquiries within 15 working days.

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